From first call to full delivery.
OpScale is built for fast, structured deployment. Here's exactly how we go from understanding your business to running your back-office — and what you can expect at every step.
Live in 3 weeks. Optimizing forever.
A structured deployment process that gets you from zero to fully managed operations without disrupting your team.
Process Audit & Scoping
We start with a structured 60-minute discovery call. Together we map your current back-office workflows — what's manual, what's repetitive, where time is lost, and what's causing the most friction.
What Happens
Setup & Integration
We configure the automation stack, connect to your existing tools, and set up the workflows. Our team is trained on your specific standards, terminology, and edge cases. You review and approve before anything goes live.
What Happens
Managed Delivery Begins
Your Digital Back-Office FTE goes live. We handle all volume, monitor quality, manage exceptions internally, and deliver structured outputs. The first two weeks include heightened oversight to ensure quality.
What Happens
Optimize & Scale
As volume grows and new patterns emerge, we continuously optimize workflows. Monthly reporting gives you full visibility. New workflows can be added without renegotiation.
What Happens
AI does the volume. Humans ensure the quality.
Neither pillar works without the other. Together, they create a delivery model that is fast, reliable, and continuously improving.
Pillar 1
AI Automation
Pillar 2
Managed Workforce
You don't manage tools or freelancers. OpScale owns the entire delivery.
Ready to scale without the overhead?
Book a free 30-minute discovery call. We'll audit your current back-office setup and show you exactly what OpScale would handle — and what you'd save.