We scale operations. Not costs.
OpScale delivers Digital Back-Office FTEs — combining AI automation with human oversight so your business scales without adding overhead or complexity.
Invoices Processed
1,284
+12%Emails Handled
3,470
+8%Workflows Active
24
LiveTime Saved
142h
This monthRecent Activity
Delivery Split
100% managed. Zero client overhead.
AI Automation
of all tasks handled automatically
Human Oversight
expert review for edge cases
Managed Delivery
zero client tool setup needed
Employee Companies
our ideal growth-stage client
Small teams carry operational weight they were never built to handle.
Growing companies between 5 and 50 people sit in an operational blind spot — too big to wing it, too small to staff a dedicated ops team. The result is constant drag.
Founder Bottleneck
Every operational decision routes through you. Growth stalls because you're the single point of failure for tasks that shouldn't need your attention.
No Ops Team
You can't afford a full operations department. But without one, processes break, tasks fall through cracks, and nothing scales cleanly.
Repetitive Admin Overload
Invoices, emails, approvals, documents. The same tasks every week — manual, error-prone, and stealing hours from work that actually grows the business.
Unpredictable Costs
Freelancers disappear. Tools require setup. Outsourcing quality varies. You never know what you're actually paying for or what you'll get back.
These companies need relief — not more software to manage.
The output of a full-time employee. Minus the overhead.
A Digital Back-Office FTE is a managed operational service that delivers everything a full-time back-office employee would — using AI for volume and humans for judgment.
AI Automation
Handles 80% of all back-office volume. Invoices, emails, documents, workflows — processed instantly, 24/7, without fatigue.
Managed Workforce
Employed professionals trained on standardized playbooks. They handle exceptions, quality control, and context-sensitive decisions.
Managed Delivery
You don't manage tools, freelancers, or outputs. OpScale owns the entire delivery — you receive the result.
What We Handle
Delivery Model
Five core services. One managed delivery.
Every service is delivered as part of your Digital Back-Office FTE package — fully managed, no setup required on your end.
Up and running in 3 steps. Managed forever after.
From your first conversation to full operational delivery — structured, fast, and completely managed by OpScale.
Process Audit
We map your current back-office workflows — what's manual, what's repetitive, where the bottlenecks are. You get a clear picture of what can be automated and what needs human judgment.
Configure & Integrate
We set up the automation layer, connect to your existing tools, and train our workforce team on your specific processes and standards. Zero disruption to your operations.
Go Live & Scale
Your Digital Back-Office FTE goes live. We handle the volume, monitor quality, manage exceptions, and continuously optimize — while you focus on growing the business.
The Two-Pillar Model
AI and humans, working as one system.
AI Automation
Handles repetitive volume — fast, consistent, 24/7.
Managed Workforce
Handles judgment — reliable, accountable, human.
We sit between three weak alternatives.
Pure AI tools require you to manage them. Cheap outsourcing is unreliable. Large consultancies are too expensive. OpScale is the only managed middle ground.
Predictable pricing. No surprises.
Fixed monthly packages. Onboarding fee applies once. All packages include AI automation, human oversight, and fully managed delivery.
Perfect for founder-led businesses ready to eliminate their first operational bottleneck.
+ one-time onboarding fee
For growing teams that need full back-office coverage across multiple workflows.
+ one-time onboarding fee
For scale-ups that need a fully managed operational layer across the entire back-office.
+ one-time onboarding fee
Get set up properly. Once.
A structured onboarding ensures your workflows are configured correctly from day one — no ongoing setup costs.
All prices excl. VAT. Custom enterprise pricing available.
Full Pricing DetailsReady to scale without the overhead?
Book a free 30-minute discovery call. We'll audit your current back-office setup and show you exactly what OpScale would handle — and what you'd save.